AQUILA COLLECTION COVID19 HYGIENE PROTOCOL
As part of our commitment to the health and wellbeing of our guests, staff and the larger community, we are carefully monitoring the situation and are in regular contact with authorities for information and guidance. We continue to implement preventive measures in line with their recommendations.
We have always taken the standards for hygiene and cleanliness very seriously and are taking additional steps to ensure the safety of our guests and staff.
It should be noted that all international guests travelling to and from our properties have been thoroughly screened at all ports of entry and were cleared and allowed to travel within South Africa. Currently there are no forced or suggested quarantine period in place for entering or exiting South Africa.
Our safari properties and Cape Town Head Office are working hard to ensure that we meet the latest guidance on hygiene and cleaning – as suggested by authorities. Our current health and safety measures include everything from handwashing hygiene and cleaning product specifications to guest room and common area cleaning procedures.
All Aquila Collection staff – and their own health, safety and knowledge – are essential to an effective cleaning program:
Our properties furthermore use cleaning products and protocols which are effective against viruses, including:
Keeping our properties free from infectious diseases:
At this point we can confirm there have been no cases of COVID10 at any of our properties, but we need the help of our most valued guests and staff to reduce the risk of infection by exercising the following routine precautions:
If we are alerted to the suspicion (based on the monitoring of general symptoms) of COVID-19 at any of our properties, we will immediately alert the relevant health authorities to obtain the facts and guidance on steps to take with both guests and staff.
Should any guest or staff member show any of the symptoms matching the “Person Under Investigation” list provided by authorities, the person will be required to self-isolate while private health care services will be dispatched immediately to assess the situation.
We will take the lead from their recommendation at that point in time.
We want to reassure all current and future guests, as well as all staff, that everyone’s health and safety is our top priority and we can confirm there have been no suspected cases of COVID19 at any of our locations.