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Please complete the form below to receive your Safari Voucher. These deferral vouchers can be used up to 24 months from original date of arrival.

You can use this form to request a future safari voucher for any direct booking made with Aquila Private Game Reserve and Spa, Inverdoorn Private Game Reserve or Kuganha Tented Camp Safari.

You must please not use this form to find out more about cancellation charges or how much of a booking might be refunded – please refer to our Head Office closure communication. Once you’ve submitted this form, your current booking will be cancelled.

Please contact your travel company directly for more information.

Our standard cancellation policy applies. 

Do not use this form for cancellation or refund information. Please refer to our Head Office closure communication and contact the relevant department or sales agent.

For cancellation requests, please email: covid19@aquilacollection.com.

Please note that our teams are dealing with an overwhelming amount of requests. Due to this sheer volume of communication this could take anything from 30 to 90 days.

  • Vouchers will be issued immediately via email.
  • Requests must be made with valid booking reference numbers and contact details.
  • Vouchers are valid for 24 months from original date of arrival for the same product as originally booked. No penalties or surcharges will apply.
  • Overnight bookings will receive an additional R200.00 credit to be used on additional services or activities while staying at any of our properties.
  • Vouchers are transferable but cannot be exchanged for cash or any other service.
    You need to agree to all in order to proceed.
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